Terms of use

By accessing this website, making a booking, or staying at The Qamar Paka, guests agree to be bound by these Terms & Conditions.

2.1 All reservations are subject to room availability and confirmation by the Hotel.

2.2 Guests must provide accurate, complete, and current information when making a reservation.

2.3 The Hotel reserves the right to refuse, cancel, or modify reservations where inaccurate information, fraudulent activity, or payment irregularities are identified.

2.4 Special requests, including room preferences, early check-in, and late check-out, are subject to availability and cannot be guaranteed.

3.1 All rates displayed on the Website are quoted in Malaysian Ringgit (MYR).

3.2 Published rates may exclude applicable taxes, tourism taxes, government taxes, service charges, or other statutory charges unless otherwise stated.

3.3 The Hotel reserves the right to amend room rates, promotional offers, and packages without prior notice.

4.1 Valid payment details may be required at the time of booking.

4.2 The Hotel may pre-authorize payment cards prior to arrival.

4.3 Full settlement of all charges must be completed upon check-in, check-out, or as otherwise specified in the booking conditions.

5.1 Standard check-in time is 2:00 PM.

5.2 Standard check-out time is 12:00 PM.

5.3 Guests are required to present a valid government-issued identification document or passport upon check-in.

5.4 Additional charges may apply for early check-in, late check-out, or extended stays.

Guests shall:

• Conduct themselves in a respectful and lawful manner.
• Refrain from causing nuisance, disturbance, or inconvenience to other guests.
• Comply with all Hotel policies, safety procedures, and instructions from Hotel personnel.

The Hotel reserves the right to remove guests from the premises without refund for misconduct, illegal activity, or behaviour deemed harmful to the Hotel, its staff, or other guests.

The Hotel maintains designated smoking and non-smoking areas.

Smoking in prohibited areas may result in cleaning, restoration, and administrative charges.

Guests shall be held responsible for any loss, damage, theft, or destruction of Hotel property resulting from negligence, wilful misconduct, or misuse.

The Hotel reserves the right to charge the credit card on file or seek compensation through legal means where necessary.

To the fullest extent permitted by law, the Hotel shall not be liable for:

• Loss, theft, or damage to personal property.
• Interruptions caused by utility failures or unforeseen circumstances.
• Personal injury, except where caused by the Hotel's proven negligence.

The Hotel shall not be liable for failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government regulations, civil disturbances, acts of terrorism, or utility disruptions.

All content displayed on this Website, including text, images, logos, trademarks, graphics, and design elements, remains the property of The Qamar Paka unless otherwise stated.

No content may be copied, reproduced, distributed, or modified without prior written consent.

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Malaysia.

Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.